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September 07, 2011

Axesat Enhances Telephony Communications System with TelOnline
By Rajani Baburajan
TMCnet Contributor

Axesat, a Colombian company dedicated to the commercialization of Internet access services and satellite broadband data transmission, announced it has awarded a contract to TelOnline, a Digium partner in Colombia and a provider of telephony solutions, to enhance their internal and external telephony communications system.

Through this contract, the company plans to deploy an IP telephony solution to provide different services aimed at increasing productivity and control of the company.

Under the terms of the contract, TelOnline will provide a Switchvox (News - Alert) platform with 150 extension, 3 primary and contingency on servers, telephony access to the administrative area, call center and remote offices and an interactive voice response system.

“Among the most important benefits, after implementing Switchvox, was the constant communication with the integration of the telephone system and the e-mail system and it is even more significant when we consider that we can have our extensions work with our PCs, laptops and smartphones, in short, we are connected all the time,” said IT manager Rafael Molano from Axesat, in a statement.

The solution includes a unified messaging system that allows mobility through smart phones like Blackberry, iPhone & Android (News - Alert). It also ensures high availability and support for Session Initiation Protocol (SIP devices), softphones and IP phones.

TelOnline has strategic alliances with various telecommunications sector in the region. The company provides VoIP telephony, iPBX, call centers, automatic dialers, recording systems, embedded software development for telephony, integration and assembly of CRMs to markets in Latin America and the United States.

Axesat is VSAT satellite’s largest operator in Colombia. Earlier this year, SES (News - Alert) WORLD SKIES, a division of SES S.A., signed a new capacity deal with Axesat aimed at meeting escalating corporate service demand across Latin America and the Caribbean.

Axesat is utilizing two transponders aboard SES' AMC-4 satellite at 67° West to provide business voice, data and internet access services to its customers spanning Colombia, Peru, Venezuela, Ecuador, Central America and the Caribbean.

Want to learn more about Session Initiation Protocol? Be sure to attend the SIP Tutorial Conference collocated with TMC’s (News - Alert) ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. The SIP Tutorial, co-sponsored by TMC Partner Crossfire Media, is a full day training program that will focus on SIP technology from SIP messaging, though Server types, Security, Firewall and NAT operation, SIP Trunking, Troubleshooting and SIP in Unified Communications (News - Alert). To register, click here.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Rich Steeves


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