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May 04, 2012

Grandstream Opens New Office in Venezuela
By Jyothi Shanbhag
TMCnet Contributor

IP voice/video telephony and video surveillance solution specialist, Grandstream Networks (News - Alert) has recently inaugurated new office in Valencia, Venezuela to keep up with customer growth in Latin America.

The company officials said that their SMB and enterprise customers using IP voice, video conferencing and surveillance solutions suggested them to make strategic investment in pre- and post sales technical support, training and certification.

"Grandstream is committed to meeting the needs of its customer and partners worldwide, “said David Li (News - Alert), CEO of Grandstream. "The expansion in Venezuela will further benefit our growing base of customers in Latin America, and we look forward to offering them world-class product solutions and support services for their growing IP voice and video application needs."

The new office in Venezuela will enable the distributor and reseller partners in the region to take advantage from local specialists knowledgeable of user needs and Grandstream products including HandyTone ATAs, GXP Enterprise HD Telephones, IP Multimedia Phones and IP video surveillance cameras and encoders.

In addition, the office is also aimed at providing premium support services in native language and same time zones for customers in surrounding countries.

Grandstream has been catering SMB and consumer markets with innovative products that lower communication costs, increase security protection, and enhance productivity. The company uses open standard SIP-based products to offer broad interoperability in the industry, unrivaled features, flexibility, and price-performance competitiveness.

Recently, Grandstream Networks (News - Alert) was in news for developing a chipset for DSP Group (News - Alert) that handles a variety of IP-based communications, including voice over IP (VoIP) and fax over IP (FoIP). The product caters to small and mid-sized enterprises. DSP Group said the XciteR chipset could quickly build and market small, high-performing and feature-rich ATAs.

Edited by Brooke Neuman


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